MANAGEMENT SUPPORT Process Re-Engineering is a major top management issue whose success depends upon their providing a clear vision of the Company's direction and an unfailing commitment to the re-engineering effort. We work with your senior management to specifically define the goals of the organization. This critical first step is used to benchmark the efficiency of the company's processes. We assist senior management in staying informed and involved while simultaneously running the business. We also help to define the rolls that management must play in leading the effort and providing the organizational resources needed to see the re-engineering through to a successful conclusion.

TARGETING OF PROCESSES The crucial challenge for re-engineering is to target only key processes that add value to the business. Our Consultants work with designated members of your organization to identify these key processes. Based upon the defined goals, we help you analyze the processes that have an impact on providing customer value and which allow your Company to serve customer needs more efficiently and therefore more profitably than your competitors.

EMPLOYEE INVOLVEMENT For substantial gains, process re-engineering should focus on broad-based resources that can affect multiple functions or businesses. Without involvement and commitment from the employees effected, re-engineering will not succeed. Active participation by those affected and their commitment to its achievement go hand in hand. They must have the ability to affect the outcome and to benefit from its achievement. Ingeniana Management Consultants works as a resource for your employees. We provide necessary training and mentoring, work with your employee teams and develop a defined program that can be evaluated for progress.

CONTINUOUS PROCESS IMPROVEMENT Since processes are continuous by nature, the improvement of the process must also be continuous. Re-Engineering provides a blueprint that can be modified and improved over time as those involved in the process fine ways to perform more efficiently. With Company management commitment, our consultants work with your organization to instill the ongoing process in the Company's culture.

FORMAL RE-ENGINEERING PLAN After initial planning and analysis, Ingeniana consultants will work with your organization to develop a formal Process Re-Engineering Plan, including targeted processes and expected asset requirements, for Senior Management's formal approval.